Amakwebo for Vendors

Vendors, Amakwebo welcomes you! 

Our introductory article is intended to explain the fundamental aspects of Amakwebo, which will help you expand your pipeline beyond your geographical proximity and manage your business online. 

Amakwebo is a Zambian-owned digital platform that enables the buying and selling of products and services over the internet. It provides a virtual storefront where vendors, like you, can display their products, and customers can browse, select, and purchase items from your store at any time. Here’s an overview of the key components and functionalities of the Amakwebo website for vendors:

1. Vendor Dashboard: This is a central information hub where you can view and update your product inventory, view or download your order history as a spreadsheet, alter settings and view automated graphs and analytics made specially for your store.   
2. Product Catalog: When you upload a product and its related information to Amakwebo, customers browsing the site can view all of your available products at a glance. For each product, a dedicated page with relevant information, such as descriptions, images, prices, and customer reviews is automatically generated. You can also change the price of any of your products or remove any product from your product catalog in seconds.
3. Shopping Cart: Your customers can add desired items to their virtual shopping carts while continuing to browse the website. The cart keeps track of selected items and allows for easy modification or removal of items before the final purchase. As a vendor, you can also contact Amakwebo (support@amakwebo.com) to set coupons on any of your products! 
4. Order Management: Once a customer completes a purchase, the website generates an order confirmation. You, the vendor, receive the order details, including the customer’s phone number and shipping address. Upon receiving the order, your vendor dashboard will automatically be updated with an order marked as “Processing”.    
5. Payment Gateway: After an order is made, the vendor is expected to contact the customer and organise the method of payment. The customer’s preferred method of payment will be contained in the order details emailed to you. Amakwebo does not charge a commission on sales and Amakwebo does not store any financial details about you or your customers. Once you have an order, you may proceed as is convenient to you.
6. Inventory Management: The website’s backend system tracks the inventory of products, ensuring that stock levels are accurate and updated in real-time. This helps prevent overselling and enables vendors to manage their inventory efficiently.
7. Shipping and Logistics: Vendors can collaborate with shipping carriers to deliver products to customers. Integration with shipping services allows for automated shipping label generation, package tracking, and delivery status updates.
8. Vendor Support: At Amakwebo we incorporate vendor support features, such as email assistance. These resources help address vendor inquiries, resolve issues, and provide a positive selling experience on Amakwebo.
9. Analytics and Reporting: As previously stated, Amakwebo provides valuable insights into customer behaviour, sales performance, and store traffic. By analysing these metrics, vendors can make data-driven decisions to optimize their marketing strategies and improve overall business performance.

In conclusion, Amakwebo for Vendors serves as a digital marketplace, enabling sellers of products to showcase their inventory and conduct business online. By understanding its key components and functionalities, you can harness the power of e-commerce to expand your customer reach, increase revenues, and automate your life as an entrepreneur.

Should you require any further assistance or have specific questions regarding Amakwebo, please do not hesitate to reach out. Being an entrepreneur is tough, and Amakwebo is here to support you! Thank you for your time, and merry marketing!

support@amakwebo.com